Monitoring - Due to a severe vulnerability announced by VMware today, IST has planned to lock down access to vCenter server to whitelisted hosts/subnets only. We will re-evaluate this remediation once we have the affected systems patched.

Running VMs and hosted services remain unaffected.
For VM admins who require access to vCenter Web Interface to manage your VM, IST is currently in process of setting up an RDApp that you can access later, https://vdiapps.uwaterloo.ca/RDweb

Please let us know if you have any questions or concerns. If you have an emergency need to access the vCenter, please reach out to my email directly at tony.zhu@uwaterloo.ca

Jul 29, 2026 - 15:56 EDT

About This Site

Welcome to the University of Waterloo Network and Services Status Page. Information about the operational status of services, service degradation, and scheduled maintenance can be found on this page.

To receive an email when the operational status of a service changes, select “Subscribe to updates” at the top of the page.

All notifications about service changes will be sent from noreply@statuspage.io.

Network Operational
90 days ago
96.74 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
DHCP Operational
90 days ago
100.0 % uptime
Today
IPAM Operational
90 days ago
100.0 % uptime
Today
Netmon Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
Wireless Network Operational
90 days ago
73.52 % uptime
Today
Wired Network Operational
90 days ago
80.95 % uptime
Today
Application Load Balancing Operational
90 days ago
100.0 % uptime
Today
Data Center Operational
90 days ago
100.0 % uptime
Today
Border Firewall Operational
90 days ago
100.0 % uptime
Today
Data Center Firewall Operational
90 days ago
100.0 % uptime
Today
Network Authentication Services Operational
90 days ago
100.0 % uptime
Today
ISP Operational
90 days ago
100.0 % uptime
Today
SAS Degraded Performance
90 days ago
100.0 % uptime
Today
CRAC Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Degraded Performance
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Datacentre Operational
90 days ago
100.0 % uptime
Today
mailservices Operational
90 days ago
100.0 % uptime
Today
Physical Security Operational
90 days ago
100.0 % uptime
Today
Access Control Operational
90 days ago
100.0 % uptime
Today
Video Management Server Operational
90 days ago
100.0 % uptime
Today
Other Systems Operational
90 days ago
100.0 % uptime
Today
Avaya Operational
90 days ago
100.0 % uptime
Today
Printing Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
90 days ago
100.0 % uptime
Today
Webex Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Enterprise Systems Operational
90 days ago
100.0 % uptime
Today
Emergency Notifications - Regroup Operational
90 days ago
100.0 % uptime
Today
ArcGIS Operational
90 days ago
100.0 % uptime
Today
Atlassian Products Operational
90 days ago
100.0 % uptime
Today
Jira Service Management Operational
90 days ago
100.0 % uptime
Today
Jira Software Operational
90 days ago
100.0 % uptime
Today
Confluence Operational
90 days ago
100.0 % uptime
Today
Microsoft Products Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
MS SQL Cluster Operational
90 days ago
100.0 % uptime
Today
SKYPE Operational
90 days ago
100.0 % uptime
Today
SCCM Operational
90 days ago
100.0 % uptime
Today
Sharepoint Operational
90 days ago
100.0 % uptime
Today
Exchange Operational
90 days ago
100.0 % uptime
Today
Identity Management Systems Operational
90 days ago
92.59 % uptime
Today
ADFS Operational
90 days ago
85.19 % uptime
Today
NEXUS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

git.uwaterloo.ca - application maintenance - Outage Aug 6, 2026 08:30-10:00 EDT

Starting at or around 8:30am on Thursday the 6th of August, git.uwaterloo.ca and git-ist.private.uwaterloo.ca will be upgraded to version 19.2.1. Service interruption is expected.
Posted on Jul 29, 2026 - 12:28 EDT

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

Unresolved incident: vCenter Service Access Lock Down Due To Severe Vulnerability - No Impact.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Resolved - ADFS has been reported as providing degraded performance. Investigation is underway which may involve the restarting of one of the front ends.

Update: The root of the issue has been found and service has been restored.

Jul 21, 10:55 EDT
Investigating - ADFS has been reported as providing degraded performance. Investigation is underway which may involve the restarting of one of the front ends.
Jul 21, 09:44 EDT

Jul 20, 2026

No incidents reported.

Jul 19, 2026

Completed - The scheduled maintenance has been completed.
Jul 19, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 06:45 EDT
Scheduled - What is happening? 
Quest will be down and unavailable for scheduled maintenance.
 
When is this happening?
Saturday July 19th, 2026, from 6:45am-1pm ET.
 
What is the impact? 
During this time Quest will be down and unavailable.

Jul 10, 10:19 EDT

Jul 18, 2026

No incidents reported.

Jul 17, 2026

Resolved - During the maintenance window, the ADFS servers and the ADFS database server will be rebooted to deploy Windows patches and upgrade the Veeam client.
Jul 17, 22:30 EDT
Investigating - During the maintenance window, the ADFS servers and the ADFS database server will be rebooted to deploy Windows patches and upgrade the Veeam client.
Jul 10, 11:56 EDT

Jul 16, 2026

No incidents reported.