Investigating - During the maintenance window Secret Server will be upgraded, and the application will be in 'Maintenance Mode', which means that secrets can be read but not created. There will be short interruptions of the service during the upgrade.
Sep 11, 2026 - 12:05 EDT
Sep 11, 2026 - 12:05 EDT
Update - Update: This maintenance has been cancelled.
The original issue has reoccurred, and we are not able to safely proceed with the planned storage failback and firmware maintenance at this time.
There is currently no service impact, as the redundant node is operating normally and continuing to provide storage services.
We will continue working with the vendor on the underlying issue and will schedule a new maintenance window once the environment is stable and the work can be completed safely.
Sep 02, 2026 - 20:15 EDT
The original issue has reoccurred, and we are not able to safely proceed with the planned storage failback and firmware maintenance at this time.
There is currently no service impact, as the redundant node is operating normally and continuing to provide storage services.
We will continue working with the vendor on the underlying issue and will schedule a new maintenance window once the environment is stable and the work can be completed safely.
Sep 02, 2026 - 20:15 EDT
Monitoring - We will be performing emergency storage maintenance on Wednesday, September 2, 2026, from 8:00 PM to 10:00 PM.
This maintenance is required to fail storage services back to the recovered node following a recent incident. We will also perform a firmware upgrade as part of the maintenance, which is required to address the issue and help prevent a recurrence.
During the maintenance window, there may be a brief interruption to CIFS connections for some Windows file shares. Not all Windows shares are affected, and any interruption is expected to be brief.
We will monitor the environment throughout the maintenance and confirm once the work has been completed.
Sep 02, 2026 - 12:08 EDT
This maintenance is required to fail storage services back to the recovered node following a recent incident. We will also perform a firmware upgrade as part of the maintenance, which is required to address the issue and help prevent a recurrence.
During the maintenance window, there may be a brief interruption to CIFS connections for some Windows file shares. Not all Windows shares are affected, and any interruption is expected to be brief.
We will monitor the environment throughout the maintenance and confirm once the work has been completed.
Sep 02, 2026 - 12:08 EDT
About This Site
Welcome to the University of Waterloo Network and Services Status Page. Information about the operational status of services, service degradation, and scheduled maintenance can be found on this page.
To receive an email when the operational status of a service changes, select “Subscribe to updates” at the top of the page.
All notifications about service changes will be sent from noreply@statuspage.io.
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No downtime recorded on this day.
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had a major outage.
had a partial outage.
Scheduled Maintenance
Netapp File Services Maintenance - Sept 16-10:00PM - Outage Sep 16, 2026 22:00 - Sep 17, 2026 00:00 EDT
We will be performing NetApp file services maintenance on Wednesday, September 16, 2026, from 10:00 PM to 12:00 midnight. This maintenance is required to replace a failed storage chassis and restore system redundancy.
During the maintenance window, the following SMB and NFS file services will not be accessible. The expected outage is approximately 1 hour or less, although the full maintenance window is reserved in case additional time is required. If you have applications or services that depend on any of these shares, please take note of this outage and plan accordingly:
corpapp
corpproj
fileapps
filec
filer
filel
filep
fileq
files
jubilee
bishop
magneto
We will confirm once the maintenance is complete and services have been restored. Please feel free to contact the SAS team if you have any questions or concerns.
Servers and Storage Team
Posted on Sep 09, 2026 - 10:34 EDT
During the maintenance window, the following SMB and NFS file services will not be accessible. The expected outage is approximately 1 hour or less, although the full maintenance window is reserved in case additional time is required. If you have applications or services that depend on any of these shares, please take note of this outage and plan accordingly:
corpapp
corpproj
fileapps
filec
filer
filel
filep
fileq
files
jubilee
bishop
magneto
We will confirm once the maintenance is complete and services have been restored. Please feel free to contact the SAS team if you have any questions or concerns.
Servers and Storage Team
Posted on Sep 09, 2026 - 10:34 EDT
Quest will be down on Sunday September 20, 6:45am-1pm ET for scheduled maintenance - Outage Sep 20, 2026 06:45-13:00 EDT
What is happening?
Quest will be down and unavailable for scheduled maintenance.
When is this happening?
Saturday September 20th, 2026, from 6:45am-1pm ET.
What is the impact?
During this time Quest will be down and unavailable.
Posted on Sep 11, 2026 - 13:32 EDT
Quest will be down and unavailable for scheduled maintenance.
When is this happening?
Saturday September 20th, 2026, from 6:45am-1pm ET.
What is the impact?
During this time Quest will be down and unavailable.
Posted on Sep 11, 2026 - 13:32 EDT