Network interruption in some V1 wings - Outage
Investigating - IST is aware of a network interruption in the V1 wings listed below. An investigation is in progress.

V1E4
V1N1
V1S6
Sep 17, 2026 - 10:37 EDT
NetApp Storage Maintenance - Cancelled Maintenance - Degradation
Update - Update: This maintenance has been cancelled.

The original issue has reoccurred, and we are not able to safely proceed with the planned storage failback and firmware maintenance at this time.

There is currently no service impact, as the redundant node is operating normally and continuing to provide storage services.

We will continue working with the vendor on the underlying issue and will schedule a new maintenance window once the environment is stable and the work can be completed safely.
Sep 02, 2026 - 20:15 EDT
Monitoring - We will be performing emergency storage maintenance on Wednesday, September 2, 2026, from 8:00 PM to 10:00 PM.

This maintenance is required to fail storage services back to the recovered node following a recent incident. We will also perform a firmware upgrade as part of the maintenance, which is required to address the issue and help prevent a recurrence.

During the maintenance window, there may be a brief interruption to CIFS connections for some Windows file shares. Not all Windows shares are affected, and any interruption is expected to be brief.

We will monitor the environment throughout the maintenance and confirm once the work has been completed.
Sep 02, 2026 - 12:08 EDT

About This Site

Welcome to the University of Waterloo Network and Services Status Page. Information about the operational status of services, service degradation, and scheduled maintenance can be found on this page.

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All notifications about service changes will be sent from noreply@statuspage.io.

Uptime over the past 90 days. View historical uptime.
Network Operational
DNS Operational
DHCP Operational
IPAM Operational
Netmon Operational
VPN Operational
Internet Operational
Wireless Network Operational
Wired Network Operational
Application Load Balancing Operational
Data Center Operational
Border Firewall Operational
Data Center Firewall Operational
Network Authentication Services Operational
ISP Operational
SAS Operational
CRAC Operational
UPS Operational
Virtual Infrastructure Operational
Storage Operational
Datacentre Operational
mailservices Operational
Physical Security Operational
Access Control Operational
Video Management Server Operational
Other Systems Partial Outage
Avaya Operational
Printing Operational
Zoom Operational
Webex Operational
Other Partial Outage
Enterprise Systems Operational
Emergency Notifications - Regroup Operational
ArcGIS Operational
Atlassian Products Operational
Jira Service Management Operational
Jira Software Operational
Confluence Operational
Microsoft Products Operational
Microsoft 365 Operational
MS SQL Cluster Operational
SKYPE Operational
SCCM Operational
Sharepoint Operational
Exchange Operational
Identity Management Systems Partial Outage
ADFS Partial Outage
NEXUS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 29, 2026

SQL Dev Cluster: Host Updates for 2019 Cluster(s) - Degradation
Completed - The scheduled maintenance has been completed.
Oct 29, 00:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 22:30 EDT
Scheduled - Host updates will be applied to each cluster node

The instances that will be effected are:

sqlgeneraldev
IDMDevdb
Oct 23, 09:45 EDT

Oct 28, 2026

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Solid Server (IPAM) Upgrade - Threat To Service
Completed - The scheduled maintenance has been completed.
Oct 26, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 07:01 EDT
Scheduled - IST network services will perform an upgrade to the Solid Server (IPAM) on Monday morning, October 26th, between 7:00 am and 8:00 am.
The server will be restarted, and the IPAM web GUI will be unavailable for a brief period.
Oct 23, 10:23 EDT

Oct 25, 2026

Quest will be down on Sunday October 25th between 6:45am and 1pm for scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 06:45 EDT
Scheduled - What is happening?
Quest will be down and unavailable for scheduled maintenance.

When is this happening?
Sunday October 25th, from 6:45am-1pm ET.

What is the impact?
During this time Quest will be down and unavailable.
Oct 16, 14:36 EDT

Oct 24, 2026

No incidents reported.

Oct 23, 2026

AVD Environment Resource Issue - Degradation
Resolved - The AVD environment is currently running with limited resources, with only six sessions available. This is due to Microsoft's failure to allocate the NV12adsV710v5 VM size in East US, Zone 2.

An emergency support ticket has been submitted to Microsoft, and we are awaiting their response.
Oct 23, 10:07 EDT
Investigating - The AVD environment is currently running with limited resources, with only six sessions available. This is due to Microsoft's failure to allocate the NV12adsV710v5 VM size in East US, Zone 2.

An emergency support ticket has been submitted to Microsoft, and we are awaiting their response.
Oct 22, 21:51 EDT

Oct 22, 2026

Oct 21, 2026

git.uwaterloo.ca - application maintenance - Outage
Resolved - Starting at or around 3:30 pm on Wednesday the 21st of October, git.uwaterloo.ca and git-ist.private.uwaterloo.ca will be upgraded to latest patch in 19.5 release to address a critical security issue. Service interruption is expected.
Oct 21, 17:00 EDT
Monitoring - Starting at or around 3:30 pm on Wednesday the 21st of October, git.uwaterloo.ca and git-ist.private.uwaterloo.ca will be upgraded to latest patch in 19.5 release to address a critical security issue. Service interruption is expected.
Oct 21, 15:04 EDT
IST VMware Infrastructure Maintenance - No Impact
Completed - The scheduled maintenance has been completed.
Oct 21, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 07:01 EDT
Scheduled - IST has scheduled network maintenance on the VMware infrastructure to enhance access security. No service impact or disruption is expected during this maintenance window.
Oct 15, 10:45 EDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

Quest will be down on Saturday October 17th between 4:45am and 11:00am for scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 04:45 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 16, 14:37 EDT
Scheduled - What is happening?
Quest will be down and unavailable for scheduled maintenance.

When is this happening?
Saturday October 17th, 2026, from 4:45am-11am ET.

What is the impact?
During this time Quest will be down and unavailable.
Oct 16, 14:34 EDT

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

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