Network and Services Status Page
Investigating - IST Networks is aware of several offline switches in CGR due to a power outage. Wired and wireless networks are currently unavailable. IST Networks is monitoring the offline equipment and will restore services as soon as power is back.
Jun 02, 2026 - 12:11 EDT
Update - The switches are offline due to an unplanned power outage. Plant Operations is currently on site investigating the issue.
May 19, 2026 - 09:41 EDT
Investigating - Two network switches on the third floor of E3 are currently offline.

IST is investigating.

May 19, 2026 - 09:37 EDT

About This Site

Welcome to the University of Waterloo Network and Services Status Page. Information about the operational status of services, service degradation, and scheduled maintenance can be found on this page.

To receive an email when the operational status of a service changes, select “Subscribe to updates” at the top of the page.

All notifications about service changes will be sent from noreply@statuspage.io.

Network Major Outage
90 days ago
98.52 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
DHCP Operational
90 days ago
100.0 % uptime
Today
IPAM Operational
90 days ago
100.0 % uptime
Today
Netmon Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
99.94 % uptime
Today
Wireless Network Major Outage
90 days ago
94.07 % uptime
Today
Wired Network Major Outage
90 days ago
85.4 % uptime
Today
Application Load Balancing Operational
90 days ago
100.0 % uptime
Today
Data Center Operational
90 days ago
100.0 % uptime
Today
Border Firewall Operational
90 days ago
100.0 % uptime
Today
Data Center Firewall Operational
90 days ago
100.0 % uptime
Today
Network Authentication Services Operational
90 days ago
100.0 % uptime
Today
ISP Operational
90 days ago
100.0 % uptime
Today
SAS Operational
90 days ago
100.0 % uptime
Today
CRAC Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Datacentre Operational
90 days ago
100.0 % uptime
Today
mailservices Operational
90 days ago
100.0 % uptime
Today
Physical Security Operational
90 days ago
100.0 % uptime
Today
Access Control Operational
90 days ago
100.0 % uptime
Today
Video Management Server Operational
90 days ago
100.0 % uptime
Today
Other Systems Operational
90 days ago
100.0 % uptime
Today
Avaya Operational
90 days ago
100.0 % uptime
Today
Printing Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
90 days ago
100.0 % uptime
Today
Webex Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Enterprise Systems Operational
90 days ago
100.0 % uptime
Today
Emergency Notifications - Regroup Operational
90 days ago
100.0 % uptime
Today
ArcGIS Operational
90 days ago
100.0 % uptime
Today
Atlassian Products Operational
90 days ago
100.0 % uptime
Today
Jira Service Management Operational
90 days ago
100.0 % uptime
Today
Jira Software Operational
90 days ago
100.0 % uptime
Today
Confluence Operational
90 days ago
100.0 % uptime
Today
Microsoft Products Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
MS SQL Cluster Operational
90 days ago
100.0 % uptime
Today
SKYPE Operational
90 days ago
100.0 % uptime
Today
SCCM Operational
90 days ago
100.0 % uptime
Today
Sharepoint Operational
90 days ago
100.0 % uptime
Today
Exchange Operational
90 days ago
100.0 % uptime
Today
Identity Management Systems Operational
90 days ago
89.0 % uptime
Today
ADFS Operational
90 days ago
78.0 % uptime
Today
NEXUS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 7, 2026
Completed - The scheduled maintenance has been completed.
Jun 7, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 08:01 EDT
Scheduled - What is happening? 
 Quest will be down and unavailable for scheduled maintenance.
 
When is this happening?
Saturday June 6th from 8am-2pm ET, and Sunday June 7th from 6:45am-1pm ET.
 
What is the impact? 
During this time Quest will be down and unavailable.

May 29, 14:42 EDT
Jun 6, 2026
Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026
Completed - The scheduled maintenance has been completed.
Jun 2, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 07:01 EDT
Scheduled - IST Network Services will be applying configuration changes for the Hyper-V infrastructure on the datacenter router between 7:00 AM and 8:00 AM on Tuesday, June 2.
No service impact is expected during this maintenance window.

Jun 1, 11:11 EDT
Jun 1, 2026

No incidents reported.

May 31, 2026
Resolved - The ADFS production database server requires a quick reboot to complete a Veeam Backup Agent update.

During the maintenance window, the ADFS production servers will also be patched.

May 31, 10:30 EDT
Investigating - The ADFS production database server requires a quick reboot to complete a Veeam Backup Agent update.

During the maintenance window, the ADFS production servers will also be patched.

May 29, 11:01 EDT
May 30, 2026

No incidents reported.

May 29, 2026
Completed - The scheduled maintenance has been completed.
May 29, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 09:00 EDT
Scheduled - On or around 9:00am on Friday the 29th of May, git.uwaterloo.ca will be restarted to apply security and application patches. This maintenance should bring GitLab to latest patch in 18.11.x release line.
May 27, 15:56 EDT
Resolved - IST Networks is aware of an offline switch in E3. Switch e3-sw-2140d-a is unresponsive and we are going on site to investigate.


Update: a faulty UPS battery was replaced.

May 29, 09:59 EDT
Investigating - IST Networks is aware of an offline switch in E3. Switch e3-sw-2140d-a is unresponsive and we are going on site to investigate.
May 29, 08:51 EDT
Completed - The scheduled maintenance has been completed.
May 29, 00:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 22:30 EDT
Scheduled - Host updates will be applied to each cluster node

The instances that will be effected are:

sqlgeneraldev
IDMDevdb

May 21, 10:57 EDT
Completed - The scheduled maintenance has been completed.
May 29, 00:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 22:30 EDT
Scheduled - Host updates as well as back-end storage work will be completed on each cluster node.

The instances that will be effected are:

sqlgeneralprod
admindb
diacampussql
idmproddb
worksreportdb

May 21, 10:56 EDT
May 28, 2026
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.