Investigating - At approximately 8:45 AM, an interruption to electrical power caused network devices in multiple campus buildings to reboot. During the reboot, clients may have experienced and interruption to wired and wireless network service.
Investigating - The ADFS SQL DB server will be patched and may require a few reboots during the maintenance window. Please be aware that SSO will not be available during the server reboots.
Jun 12, 2025 - 14:02 EDT
Network devices may go offline or reboot when power is interrupted, causing an outage to wired and wireless network service. Once power is restored, network should recover automatically.
For more information, please visit the Plant Operations Service Interruptions website.
Jun 09, 2025 - 10:14 EDT
Welcome to the University of Waterloo Network and Services Status Page. Information about the operational status of services, service degradation, and scheduled maintenance can be found on this page.
To receive an email when the operational status of a service changes, select “Subscribe to updates” at the top of the page.
During the maintenance window Nexus Domain Controllers will be rebooted to renew the SSL certificate, this work will be performed after hours, and no impact is expected. Posted on
Jun 10, 2025 - 09:41 EDT
Resolved -
On or around 4:30pm on Friday the 13th of June, git.uwaterloo.ca will be restarted to apply high severity security and application patches. This outside of the usual update cycle emergency maintenance should bring GitLab to version 18.0.2 and resolve critical issues.
Jun 13, 17:30 EDT
Monitoring -
On or around 4:30pm on Friday the 13th of June, git.uwaterloo.ca will be restarted to apply high severity security and application patches. This outside of the usual update cycle emergency maintenance should bring GitLab to version 18.0.2 and resolve critical issues.
Jun 13, 11:07 EDT
Jun 12, 2025
Unresolved incident: ADFS DB server maintenance - Outage.
Resolved -
This incident has been resolved.
Jun 9, 13:54 EDT
Update -
We are continuing to investigate this issue.
Jun 9, 13:53 EDT
Update -
A faulty disk triggered multiple alerts which is unexpected, the issue has since self-resolve. Since there is no service impact, a scheduled maintenance window during business hours has been planned to replace the faulty disk.
Mar 11, 19:05 EDT
Investigating -
We are currently investigating a hardware issue on Nexenta EC2 Node 02, which started alerting at 04:00 PM. All services have automatically failed over to Node 01, and no service impact has been observed at this time.
The affected storage includes file services hosted on paye.private.uwaterloo.ca and the secondary tier VM datastores.
We will provide updates as we learn more.
Mar 11, 18:20 EDT
Resolved -
This incident has been resolved.
Jun 9, 13:50 EDT
Update -
We are continuing to monitor for any further issues.
Mar 17, 16:25 EDT
Update -
During the maintenance window latest patches will be applied to Nexus and Apex domain controllers. This work will be performed after hours. No impact is expected.
Feb 4, 16:12 EST
Monitoring -
Maintenance will occur on Nexus and Apex domain controllers. This work will be performed after hours. No impact is expected.
Feb 4, 13:49 EST
Resolved -
As we work on the LDAP server migration for Mailman, Bulkmail, and Newman, we are observing some issues. While identifying and implementing fixes, intermittent disruptions may occur.
Thank you for your patience and understanding.
Jun 9, 13:47 EDT
Investigating -
As we work on the LDAP server migration for Mailman, Bulkmail, and Newman, we are observing some issues. While identifying and implementing fixes, intermittent disruptions may occur.
Thank you for your patience and understanding.
Mar 19, 12:26 EDT
Resolved -
This incident has been resolved.
Jun 9, 13:44 EDT
Update -
IST Network Services will perform a firmware update for the wireless controllers on Monday, April 28th, from 5:00 AM to 8:00 AM.
During this maintenance window, there will be a temporary outage affecting the wireless network. Only a limited number of access points will reboot at any given time, so Wi-Fi coverage will remain available in most areas across campus.
We expect the update to be completed within the scheduled window, and normal service will resume after.
Apr 9, 11:08 EDT
Investigating -
IST Network Services will perform a firmware update for the wireless controllers on Monday, April 28th, from 5:00 AM to 8:00 AM.
During this maintenance window, there will be a temporary outage affecting the wireless network. Only a limited number of access points will reboot at any given time, so Wi-Fi coverage will remain available in most areas across campus.
We expect the update to be completed within the scheduled window, and normal service will resume after.
Apr 9, 11:06 EDT
Resolved -
The network router room in STC experienced simultaneous interruptions to primary and secondary power supplies, causing the devices to reboot.
Once power was restored, network service was restored as well.
Jun 3, 14:38 EDT
Investigating -
The Science Teaching Complex is currently experiencing an interruption to wired and wireless network service.