Monitoring - At 1700h git.uwaterloo.ca will be upgraded to 17.3.3 as part of system maintenance. This will result in one or more short downtimes, although the system should be back in service before the window is up.
Sep 17, 2024 - 16:12 EDT
Investigating - When performing an OS upgrading on mailman (lists) last night we found a hidden unsupported dependency. No email has been lost, but it's queueing up. We'll be stopping the service, collecting the spooled emails, reverting to the old OS, and dropping the mail back in the queue for processing. This may take a few hours.
Sep 06, 2024 - 07:43 EDT
Investigating - IST is investigating reports for wireless problems in MC and STC.
On some APs, users are able to connect on the 2.4GHz frequency band, but not the 5GHz band. Users are experiencing poor performance due to overloaded 2.4GHz radios.
Jun 12, 2024 - 09:45 EDT
Welcome to the University of Waterloo Network and Services Status Page. Information about the operational status of services, service degradation, and scheduled maintenance can be found on this page.
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IST network services is going to migrate the HP residential router in MKV to the new distribution router on Friday morning, Nov. 22nd, between 7:00 am and 8:00 am. The operation will cause a brief interruption to the wire and wireless services in MKV. Posted on
Nov 20, 2024 - 10:10 EST
Recipients: isthd, ist-staff, admin-support, faccus, ctsc, ucist
Nov 14, 14:32 EST
Update -
Atlassian released a fix on the evening of Wednesday, November 6, 2024. IST has received reports of users continuing to receive the error on Thursday, November 7, 2024, after the fix was released.
Recipients: isthd, ist-staff, admin-support, faccus, ctsc, ucist
Nov 8, 10:00 EST
Investigating -
What is happening? IST is aware that some users are receiving an error with the code 429 when accessing Confluence.
IST is investigating the issue with the vendor, and more information will be shared when available.
What should I do? Users should wait a few minutes and try refreshing the page. Some users may need to refresh the page multiple times to load successfully.
Note: Window for updates has been extended an extra hour more than usual to allow for specific updates to complete. This behaviour was shown during the dev cluster patching event and will be accommodated for in this notice.
Nov 4, 14:59 EST
Completed -
The scheduled maintenance has been completed.
Nov 12, 07:01 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 06:47 EST
Scheduled -
IST network services is going to migrate the HP residential router in V1 to the new distribution router on Tuesday morning, Nov. 12th, between 7:00 am and 8:00 am. The operation will cause a brief interruption to the wire and wireless service in V1.
Nov 8, 10:40 EST
Completed -
The scheduled maintenance has been completed.
Nov 12, 07:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 06:00 EST
Scheduled -
IST Network Services will be performing maintenance on two datacenter switches (cr-pod2-bb2-a/cr-pod2-bb2-b) to add support for jumbo frames for some newly attached storage appliances. This maintenance will happen between 7am - 8am on Tuesday, Nov, 12th.
No impact to services is anticipated during this maintenance.
Nov 4, 13:13 EST
Completed -
The scheduled maintenance has been completed.
Nov 8, 14:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 07:01 EDT
Scheduled -
Redundant fibre for east campus (1,2,3,4,5) and ec2 data centre is being migrated over the next three weeks due to construction. Services will operate, redundancy will be lost while the new fibre is being spliced.
Oct 18, 07:11 EDT
Completed -
The scheduled maintenance has been completed.
Nov 8, 06:30 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 06:01 EST
Scheduled -
ICT protege will be unavailable while the server reboots after a software update during this service window. This will affect updates via the doorsmanager software as well.
Nov 7, 09:18 EST
Resolved -
IST Network Services will be migrating the FCR-CS-RT Cisco Nexus equipment to the new distribution switch on the morning of Thurs, Nov, 7th between 7am - 8am.
There will be a brief outage of layer3 traffic expected during this task.
Nov 7, 08:03 EST
Investigating -
IST Network Services will be migrating the FCR-CS-RT Cisco Nexus equipment to the new distribution switch on the morning of Thurs, Nov, 7th between 7am - 8am.
There will be a brief outage of layer3 traffic expected during this task.
Nov 4, 13:17 EST
Completed -
The scheduled maintenance has been completed.
Nov 6, 07:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 06:01 EST
Scheduled -
IST network services is going to perform a system reloading of one of the switches on 3rd floor in DC on Nov. 6th between 7:00 am and 8:00 am. The operation is to fix the remote management issue to the switch.
Nov 4, 15:06 EST