Network and Services Status Page
Investigating - DP Library and parts of DC are currently experiencing an interruption to wired and wireless networks. IST is enroute to investigate.
Jan 14, 2026 - 13:25 EST

About This Site

Welcome to the University of Waterloo Network and Services Status Page. Information about the operational status of services, service degradation, and scheduled maintenance can be found on this page.

To receive an email when the operational status of a service changes, select “Subscribe to updates” at the top of the page.

All notifications about service changes will be sent from noreply@statuspage.io.

Network Major Outage
90 days ago
96.21 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
DHCP Operational
90 days ago
100.0 % uptime
Today
IPAM Operational
90 days ago
100.0 % uptime
Today
Netmon Operational
90 days ago
100.0 % uptime
Today
VPN Degraded Performance
90 days ago
100.0 % uptime
Today
Internet Degraded Performance
90 days ago
100.0 % uptime
Today
Wireless Network Major Outage
90 days ago
73.5 % uptime
Today
Wired Network Major Outage
90 days ago
73.5 % uptime
Today
Application Load Balancing Operational
90 days ago
100.0 % uptime
Today
Data Center Operational
90 days ago
100.0 % uptime
Today
Border Firewall Operational
90 days ago
100.0 % uptime
Today
Data Center Firewall Operational
90 days ago
100.0 % uptime
Today
Network Authentication Services Degraded Performance
90 days ago
100.0 % uptime
Today
ISP Operational
90 days ago
100.0 % uptime
Today
SAS Operational
90 days ago
99.78 % uptime
Today
CRAC Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
Virtual Infrastructure Operational
90 days ago
99.36 % uptime
Today
Storage Operational
90 days ago
99.36 % uptime
Today
Datacentre Operational
90 days ago
100.0 % uptime
Today
mailservices Operational
90 days ago
100.0 % uptime
Today
Physical Security Operational
90 days ago
100.0 % uptime
Today
Access Control Operational
90 days ago
100.0 % uptime
Today
Video Management Server Operational
90 days ago
100.0 % uptime
Today
Other Systems Degraded Performance
90 days ago
97.62 % uptime
Today
Avaya Operational
90 days ago
80.98 % uptime
Today
Printing Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
90 days ago
100.0 % uptime
Today
Webex Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Enterprise Systems Operational
90 days ago
100.0 % uptime
Today
Emergency Notifications - Regroup Degraded Performance
90 days ago
100.0 % uptime
Today
ArcGIS Operational
90 days ago
100.0 % uptime
Today
Atlassian Products Operational
90 days ago
100.0 % uptime
Today
Jira Service Management Operational
90 days ago
100.0 % uptime
Today
Jira Software Operational
90 days ago
100.0 % uptime
Today
Confluence Operational
90 days ago
100.0 % uptime
Today
Microsoft Products Operational
90 days ago
99.79 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
MS SQL Cluster Operational
90 days ago
100.0 % uptime
Today
SKYPE Operational
90 days ago
99.66 % uptime
Today
SCCM Operational
90 days ago
99.1 % uptime
Today
Sharepoint Operational
90 days ago
100.0 % uptime
Today
Exchange Operational
90 days ago
100.0 % uptime
Today
Identity Management Systems Operational
90 days ago
86.57 % uptime
Today
ADFS Operational
90 days ago
73.15 % uptime
Today
NEXUS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 30, 2026

No incidents reported today.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Completed - The scheduled maintenance has been completed.
Jan 28, 17:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 17:00 EST
Scheduled - As part of the ongoing NetApp storage migration, we have identified several NAS servers that still have SMB1 enabled. The new storage platform does not support SMB1, so this protocol will be disabled in preparation for the migration.

There is no impact to modern systems (Windows 10/11, supported Windows Server versions, macOS, Linux). Only legacy systems that rely exclusively on SMB1 may lose access (for example: Windows XP, Windows Server 2003, older embedded devices, scanners, or copiers).

The following servers will have SMB1 disabled:
FILEU, FILEP, FILES, FILEQ, FILEC, CORPAPP, CORPAPPDEV, CORPPROJ, FILEA, FILED, AHSFILE, FILEZ

If you are aware of any systems that still require SMB1 access, please contact IT as soon as possible.

Thank you.

Jan 26, 14:02 EST
Jan 27, 2026
Completed - The scheduled maintenance has been completed.
Jan 27, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 09:01 EST
Scheduled - Eaton will perform a minor maintenance inspection on Graham Room UPS hardware
Jan 27, 08:03 EST
Completed - The scheduled maintenance has been completed.
Jan 27, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 09:00 EST
Scheduled - On or around 9:00am on Tuesday the 27th of January, git.uwaterloo.ca will be restarted to apply security and application patches. This maintenance should bring GitLab to latest patch in 18.8.x release line.
Jan 22, 09:34 EST
Completed - The scheduled maintenance has been completed.
Jan 27, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 07:01 EST
Scheduled - IST network services is going to upgrade the Solid Server (IPAM) on Tuesday morning, Jan. 27th, between 7:00 am and 8:00 am.
The operation will reload the server and make the web portal unavailable for a brief time.
The following services may be affected:
DHCP
DNS
IPAM

Jan 23, 09:12 EST
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
Completed - The scheduled maintenance has been completed.
Jan 21, 23:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 22:30 EST
Scheduled - Host updates will be applied to each cluster node

The instances that will be effected are:

sqlgeneraldev
IDMDevdb

Jan 14, 16:13 EST
Completed - The scheduled maintenance has been completed.
Jan 21, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 20:00 EST
Scheduled - This is a service notification to inform you that we will be migrating NFS shares from jubilee.private.uwaterloo.ca to new backend storage.

No service interruption is expected while the migration is in progress, provided normal client behavior.

This activity is expected to run for approximately 24 hours. Users should be able to continue accessing their NFS shares in jubilee as usual throughout this period.

We will continue to monitor the migration closely and will communicate if there are any unexpected impacts.

- Servers and Storage Team

Jan 19, 18:21 EST
Resolved - One of the ADFS farm nodes has a Duo integration issue. IST is actively working on it.
Jan 21, 11:42 EST
Investigating - One of the ADFS farm nodes has a Duo integration issue. IST is actively working on it.
Jan 21, 10:40 EST
Jan 20, 2026
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.