Investigating - As we work on the LDAP server migration for Mailman, Bulkmail, and Newman, we are observing some issues. While identifying and implementing fixes, intermittent disruptions may occur.
Thank you for your patience and understanding.
Mar 19, 2025 - 12:26 EDT
Update - We are continuing to monitor for any further issues.
Mar 17, 2025 - 16:25 EDT
Update - During the maintenance window latest patches will be applied to Nexus and Apex domain controllers. This work will be performed after hours. No impact is expected.
Feb 04, 2025 - 16:12 EST
Monitoring - Maintenance will occur on Nexus and Apex domain controllers. This work will be performed after hours. No impact is expected.
Feb 04, 2025 - 13:49 EST
To address a critical security vulnerability, IST has scheduled to patch vSphere Hosts in IST Virtual Infrastructure. During the maintenance, VMs will be vMotioned to run on other vSphere Hosts, there's no service interruption expected.
For some servers having host affinity rules, we will contact individual owners to schedule a specific time for the maintenance.
If you have any questions or concerns please contact the IST Service Desk at ext: 44357 or helpdesk@uwaterloo.ca
Mar 12, 2025 - 15:39 EDT
Update - A faulty disk triggered multiple alerts which is unexpected, the issue has since self-resolve. Since there is no service impact, a scheduled maintenance window during business hours has been planned to replace the faulty disk.
Mar 11, 2025 - 19:05 EDT
Investigating - We are currently investigating a hardware issue on Nexenta EC2 Node 02, which started alerting at 04:00 PM. All services have automatically failed over to Node 01, and no service impact has been observed at this time.
The affected storage includes file services hosted on paye.private.uwaterloo.ca and the secondary tier VM datastores.
We will provide updates as we learn more.
Mar 11, 2025 - 18:20 EDT
Welcome to the University of Waterloo Network and Services Status Page. Information about the operational status of services, service degradation, and scheduled maintenance can be found on this page.
To receive an email when the operational status of a service changes, select “Subscribe to updates” at the top of the page.
Completed -
The scheduled maintenance has been completed.
Apr 2, 17:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 16:30 EDT
Scheduled -
On or around 4:30pm on Wednesday the 2nd of April, git.uwaterloo.ca will be restarted to apply security and application patches. This maintenance should bring GitLab to patch release 17.10.1
Mar 26, 15:03 EDT
To accommodate expanded testing participation, this task has been moved out to the morning of Wed, April 9th.
On Wed, March 26th between 7am and 8am Network Services will be performing some high availability testing on our network load balancers. Primary (EC2) and Secondary (MC) appliance roles will be briefly swapped and some testing performed before swapping back to original roles.
There may be some interruptions to existing applications during this period.
Apr 1, 10:03 EDT
Update -
*** UPDATE ***
To accommodate expanded testing participation, this task has been moved out to the morning of Wed, April 9th.
On Wed, March 26th between 7am and 8am Network Services will be performing some high availability testing on our network load balancers. Primary (EC2) and Secondary (MC) appliance roles will be briefly swapped and some testing performed before swapping back to original roles.
There may be some interruptions to existing applications during this period.
Mar 18, 09:58 EDT
Scheduled -
On Wed, March 26th between 7am and 8am Network Services will be performing some high availability testing on our network load balancers. Primary (EC2) and Secondary (MC) appliance roles will be briefly swapped and some testing performed before swapping back to original roles.
There may be some interruptions to existing applications during this period.
Mar 17, 09:07 EDT
Resolved -
All network equipment is now fully operational following the completion of water damage repairs.
Mar 27, 11:37 EDT
Investigating -
Village 1 East 2 is currently experiencing a partial interruption in both wired and wireless networks due to water damage in the telecommunications room. Plant Operations has been notified and is investigating the issue.
Mar 13, 11:34 EDT
Completed -
The scheduled maintenance has been completed.
Mar 27, 08:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 07:01 EDT
Scheduled -
IST Network Services will replace the physical fiber link between the aggregation switch in DC and the library network router on Thursday morning, March 27th, between 7:00 AM and 8:00 AM.
During the maintenance, there will be a brief interruption to both wired and wireless services in the DC library.
Mar 25, 14:22 EDT
Completed -
The scheduled maintenance has been completed.
Mar 27, 08:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 07:01 EDT
Scheduled -
IST Network Services will upgrade the DC building router and MC CS router to a 10G bundle on Thursday morning, March 27th, between 7:00 AM and 8:00 AM.
During the maintenance, there will be a brief interruption to both wired and wireless services.
The MC building router and networks will not be affected.
Mar 25, 14:12 EDT
Completed -
The scheduled maintenance has been completed.
Mar 27, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 07:00 EDT
Scheduled -
IST Network Services will replace one of the physical fiber links in the bundle on the FCR Engineering network router on Thursday, March 27th, between 7:00 AM and 8:00 AM.
During the maintenance, there will be a brief interruption to both wired and wireless services.
Mar 25, 14:15 EDT